Two very valuable services are the Pre-survey and the operational audit. We were pioneers in the concept of conducting a “pre-survey” prior to the annual licensure and certification survey from the Illinois Department of Public Health. We have had a number of clients who have used the findings of their pre-survey to turn around a potentially catastrophic situation into a successful survey. In these days of fines and penalties this can be a tremendous asset to the facility.

Many facilities do not have an understanding as to how they stack up against other facilities in their area. Are their costs in line? Is their staffing appropriate to their case mix? What are the latest issues with staff development? How do you develop census is today’s market? We can help facilities answer these and other pertinent questions concerning their daily operation.